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Customer Comments

"Pacific Direct are a clearly focused provider of quality products who are commercially astute whilst maintaining the care of service values at their heart. They fully comprehend the meaning of exclusivity and work not to exploit but to partner in joint benefit for all parties. A truly modern supplier who deserve their success."
Vice-President - Leading Hotels of the World

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"Pacific provides exceptional value for a wide range of products. Their focus on 5* properties allows them a complete and up to date appreciation of customer demands. They lead trends providing innovational product concepts.  Their niche in also being manufacturers sourcing from East and West allows superb quality control, from selection, through branding to delivery. Additionally they provide, logistical excellence and professional personalised service. Market leaders!"
Product Director - Accor Sofitel Worldwide

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"The staff at Pacific are alternative, imaginative and they offer practical, sensible experience-led advice."
Owner - Relais and Chateaux

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"At the Great Eastern Hotel we are always looking for ways to make the business distinctive. By working with Pacific Direct we have created products that are clearly a part of the hotel: products that show we care about the details, and, equally, products that our guests love to use and take away with them."
Executive Housekeeper - Great Eastern Hotel, London

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"Excellent guest toiletries and more.  Pacific Direct provide a wonderful service."
Glenapp Castle, Scotland - Johansens winner 'Most Excellent Country House'

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"We are delighted that we will be stocking the Elemis range throughout the hotel as well as in the Spa as our aim is to ensure that our guests are provided with the highest quality experience throughout their stay. The fact that we have Elemis products available for use in the bedrooms differentiates Budock Vean and reaffirms our policy of ensuring that our suppliers are committed to quality and sustainable strategies too."
Amanda Barlow, Director Budock Vean, Cornwall

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"Pacific Direct has been a preferred hotel amenity supplier for The Club Hotel & Spa since its renovation and opening last year. During the renovation and repositioning of the property we found that as a Boutique Town House they were able to work personally with us to source the individual touches we needed. Having duplicated this process years earlier within the US for a country house, because of Pacific Direct's consistency and "family run touch" they were a welcome partner during crucial and busy times. I would have no hesitation in recommending Pacific Direct as a business resource for your luxury guest amenities." 
Tim Phillips, General Manager - The Club Hotel & Spa, Jersey